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  • Sunday 21 January 2018

    Tips on Troubleshooting Voice Calls WhatsApp

    Tips on Troubleshooting Voice Calls WhatsApp


    In the use of WhatdApp video call or WhatsApp voice call or phone call contact, there are often problems such as, inaudible, not audible by the recipient and or by the caller or the contact person. And sometimes to overcome this that is often done is to move places during a contact lasts.




    Here will provide tips, solutions to solve problems like this. Because this kind of solution will not be done perfectly by using the above method. For there are two things here, to be known, namely;


    1. network


    2. signal strength


    Between the two, if one signal is strong while the other is talking small signal, this will also occur intermittent problem of conversation.


    For example, suppose one of them is already using an LTE or 4G based smartphone while the other person is using a 3G / HSDPA smartphone, this will happen the same problem as above, unless the 3G smartphone is in a strong area of ​​the signal.


    While the LTE users network is already based internet network for messages and contacts. One thing that is only commonly found in LTE users his voice is not heard by the speaker who uses 3G, while the voice reception is very strong. Because LTE / 4G is already based Session Internet Protocol using APN Protocol IPv6. Unlike 3G, based on APN Protocol IPv4.


    For a moment looking back. Previously mobile communication nircable, can only be accessed by GSM (Global System for Mobile Communication), wireless communication technology for messages and Contacts. Similarly, UMTS (Universal Mobile Telecommunication System) or CDMA (Code Division Multiple Access). Then on the next GPRS (General Packet Radio Service).


    At GPRS initially, the term is called 1G (First Generation) and then expand to 2G - 2.5 G, and continue to 3G, last to 4G. And which will soon be launched 5G. Initially GPRS internet access only for internet data access, then developed for communication media, which is faster and cheaper.




    Back to the discussion problem, ie overcoming the problem of buffering the communication contacts using WhatsApp. One more thing to know, WhatsApp is using GPRS network instead of GSM, so it is reasonable if there is a voice problem sounded intermittent by 3G smartphone users, if he is not close to the antenna network of fiber optic towers. Even though it already has HSDPA network in snmartphone, where in general HSDPA was used for data access not for communication access.


    Solution to overcome this problem, that is by arranging data access on Smartphone 3G, that is data of IP and proxy and port. Once even when registering internet access when charging internet quota pulse is automatically able to connect with the internet. Due to the filling of the access data oun and amplifies the catch of GPRS signal.


    The next step to register the Internet protocol on the smartphone. This registration is for VoIP android internet communication, but by creating this account, which makes the 3G smartphone feel like 4G. That way communication via the internet will be stable.


    Below is a video tip how to make the settings and some server protocol that can be used, can be seen at https://www.callcentric.com/support/device/trixbox.


    Thereby tips on troubleshooting voice Calls WhatsApp and this is for 3g network, for 4g no need to make adjustment. if 4g is still problematic, the problem network of the other person.


    Hope useful.

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